Best service ever! Friendly, professional, exactly what one would hope for.
Helpful, courteous, clean, and very busy.
Very friendly and helpful. Explain everything that was done to my vehicle during the visit, even completed my maintenance a little early so I did not have to travel back down in a couple of weeks.
Great service, great people, overall excellent experience.
Love this dealership and the advisors!
Very good service and done quickly!
I found another Honda Accord to replace the 2006 Accord I traded in. Believe it or not it fad 399,635 miles on it. The salesman Dave Thorne went above and beyond what I expected. I would urge ANYONE looking for a new or used vehicle to DEFINITELY see Dave. I felt like I had known him my whole life. The deal went down very smoothly with everyone involved very happy. If they had a ten star rating I would give them that. Next time you’re looking for a vehicle make sure to go to Berlin City in South Portland you won’t be disappointed Old and new love them both. Dennis
I have leased Hondas at Berlin City…for several years now…never disappointed.Dave was very friendly and professional.He made the transaction easy and go smoothly.He explained everything in detail before I left.Mark the finance mgr.had all the necessary paperwork ready to go. Pleasant experience! Berlin City Honda…is my go-to dealership! Love my new Honda!
Outstanding Customer Service!
Berlin City always takes good care of me and my SUV.
my car broke down hundreds of miles from home and I got my vehicle towed here - Dillon in the service dept is the most empathetic and helpful dealership representative I’ve ever worked with!! he was wildly empathetic and patient with my need to incessantly word vomit when I’m anxious. he also was able to get me a rental car at a decent rate so I could get home to work!! THANK YOU DILLON
Good service! Had a Honda extended service fix for my AC and state inspection done without any issue. The service staff were very friendly. I’ll be back!
Jessica was fabulous. Friendly, professional, truthful and a joy to work with. Jerry was also amazing as well, very prompt and drove me to and from the dealership. Highly, highly recommend getting your Honda serviced at Berlin City Honda of Portland. Can't say enough good things about them.
Berlin City Honda Of Portland knows the service! Good job! Thanks
Brian my sales person was wonderful, he was very patient and knowledgeable with me in deciding my car purchase. I felt very supported and at ease working with him. I felt like I was working with a friend.
Just back from a great family vacation! What does that have to do with Berlin City Honda of Portland? Well, on the first full day of our vacation we were driving north towards Freeport late in the day and the charging system warning message started flashing on the dashboard of our 2012 Odyssey. This is that moment when you are on vacation and plans go awry, where you have to decide on a Friday at 4:30 pm, do we go forward and risk being stuck hours from home with a dead car, or go home and end the family vacation before it even got started?…well before heading home, we did a little Google searching and found out that we were 25 minutes out from Berlin City Honda. My wife called ahead and Eric answered the phone and told us they were open until 6 and to come on in. So in we went. 25 min later we pulled into the service reception area, the family settled into the clean, comfortable waiting area and Eric and the team took a look at the van. Turns out we needed an alternator, but they wouldn’t be able to fix it until the next day. What to do? No worries there, Eric got us an Accord for the night. In about the span of about 1.5 hours we went from looking at an early end to vacation to back on track with only a small change in the agenda. AND this was late afternoon on a Friday when I’m sure all these folks were looking forward to wrapping up the week, but instead they were jumping through hoops to help get our family vacation back on track. We got in the rental and off we went to Freeport (LL Bean is open 24/7). We came back the next day, the van was fixed and ready to go, and off we went for 5 more days. Thanks to Eric and the team at Berlin City Honda of Portland we probably only lost about 4 or 5 hours total of time on our vacation, and the worst thing that happened was the van got a new alternator as a souvenir for the trip and the kids got one of those “you remember that time when the car broke down…” stories for the family album. Seriously can’t thank these folks enough. Hopefully you don’t have a similar problem on your vacation, but if you do, I hope you are as fortunate as we were to land at place like Berlin City Honda of Portland and have folks like Eric and their team to get you back on the road again.
Dillon was so helpful with my appointment for my Honda at Berlin City. He got it back in a timely way & gave me a great deal!! Service is excellent here :)
I have been with Berlin city Honda since I bought my car. Their service is absolutely amazing and Dillon my service advisor he is so awesome and very helpful with my car and making sure am good to go on the road. 🚗Dillon you are wonderful to any customer that comes in and contacts them with any issues with the vehicle and you are very great at your job!! I will always trust Berlin city Honda for any issues or concerns on my car.
This was our first long distance and delivery purchase. What an easy and pleasant experience. Scott, our sales person, made this long distance purchase a wonderful experience. Extremely knowledgeable and always available when I called. Very quick to follow-up with me. Chris was also knowledgeable and helpful with financial topics. Made everything easy to understand. And can't say enough about delivery driver, Penny. So personable and knowledgeable. Walked us through all the paperwork explaining everything and answered all question in an easily understood manner.
Berlin City Honda always takes great care of my vehicles. Ryan York is an excellent service advisor.
Efficient and excellent service.
Excellent and friendly service
Erik...was responsive and proactive. Excellent job.
Eric was extremely helpful and professional. Enjoyed the experience.
Welcome to Berlin City Honda of Portland
If you bring your car into our facilities, we'll take only the necessary amount of time to make sure your vehicle gets the service it needs, and then we'll get it back to you in time for you to carry on with your day. All of our technicians are experts in regards to just about any type of make or model. We even throw in a state inspection for free.
Friendly, Courteous Staff
Our staff realizes that their most important contribution to the business is making sure that the customer is satisfied. That's why our sales staff and service department take every care in the world to ensure that your interactions with us are free of hassle and stress. That's our commitment to you.
At Berlin City Honda of Portland, we know that we couldn't exist without your business. That's why we choose to give back to the community in as many ways as possible. One such program we support is the Easy Inspiration Project, which demonstrates our appreciation of cars, community, and the beauty of New England. Each month, we select one person to take one of our vehicles and drive around New England, taking as many pictures as they can along the way. We then post these pictures as a testament to our love of art and the local ecosystem.
We also support the Keep Driving Foundation. For each sale of a new or pre-owned vehicle we donate a portion to the program, which helps support schools in our area.
New Honda & Pre-Owned Inventory
Whether you want a brand new Honda, a pre-owned Honda, or some other make or model, we have you covered. We have a car for just about anyone, whether a first-time driver or a seasoned veteran. No matter what you're looking for, chances are we have it on our lot. Browse our online inventory and schedule a test drive at a time that's convenient for you.
At Berlin City Honda of Portland, we want you to feel like you're part of the family. No request is too bold, and no suggestion is unheeded. That's just who we are at Berlin City Honda of Portland. With us, the answer is always yes.
At Berlin City Honda, you can uncover additional savings with New Honda Specials and Used Vehicle Specials! When you’ve found the best Honda deal for you, our finance department will work with you to find the best Honda finance deal or Honda lease deal, while also looking for available offers and incentives. Our team at Berlin City Honda is committed to helping you get the best deal on your next vehicle! Explore all of our Honda offers and incentives before you contact our dealership to schedule a test drive!