Want to express thanks to the service team at Berlin City. I experienced a weekend tire puncture. They did not have any open appointments but told me to bring the car in. They fixed the tire and had me on my way in short order. Much appreciated!!
Even though we didn't make a deal, Noah was very nice, accomodating, and understanding. I would look at a car there in the future.
5 stars for having a public ev-charger.
My experience with Scott was wonderful. Very knowledgeable and helpful with my understanding of the vehicle purchase. Walked me through the buying process so I could understand every detail and called a couple of days later to see how I was doing.
Eric is an excellent service person. Very hands on and exceeded all of my expectations! Highly recommend him and the dealership. I'm also impressed with the facility.
Berlin City Honda of South Portland is amazing! The customer service is outstanding! I always know the status of my vehicle and what is coming up next. I alwas feel welcome there.
Really friendly staff and great atmosphere! I haven't had a bad experience there.
Always a pleasure to do business with! Comfortable waiting area. Service advisor that keeps me informed during my service work. Recommends needed repairs but no aggressive selling tactics and always a free car wash.
We had Ryan York as our service advisor and he was excellent. top notch. very helpful and informative. thank you.
As always, I had an exceptional experience at Berlin City Honda. Jessica, my service representative, was friendly knowledgeable, and thorough. Additionally, if a certain service isn’t necessary at the time, Jessica and other representatives make a not to check on the next go round. I’ve dealt with many dealerships and have found Berlin City to be the best.
Great service experience! Very pleasant to deal with I would highly recommend them.
Great Customer service, easy to work with from start to finish, and very accommodating. Communication was timely and respectful. Over all, they were determined to provide the best experience and they exceeded all expectations! Highly recommend shopping from Berlin City Honda!!
David S. and Mark M. Made the experience of buying a car absolutely EASY. I was amazed at how low key and calm the sales staff, David, and Mark were. No games, no trying to talk me into anything I didn’t want. Honestly, I am able to say it was a pleasant experience. It was definitely the best car buying experience I have ever had!
I had such a great experience at Berlin City. I was there to have my current Honda checked out for a problem and wasn’t planning to buy that day but their team worked with me to make it possible when my my vehicle being serviced couldn’t be repaired easily. I worked with David who listened to what I needed and helped me find an option in my price range and met all of criteria.
Amazing! So quick and easy. Salesman was so nice and patient. Delivered the car to my door. I appreciate the awesome car. Defiantly recommend for anyone.
Special shout-out to Eric for going above and beyond in assisting me with getting an urgent issue resolved with my car today. He demonstrated clear communication and outstanding customer service to make sure I was going to be taken care of. Thanks Eric!
A great big Thank You!!! to Noah for the kind, pleasant and professional sales rep experience. He was always extremely helpful, knowledgeable and very generous with his time. Thanks, Noah!!
Scott & Chris was amazing to deal with! Dealing with inventory shortages and not having the exact vehicle I was looking for, Scott did an amazing job getting me into the next step up! Chris was thorough with going over the final paperwork and making sure I understood what was signing for! Ask around Berlin city group takes care of their customers and I highly recommend them!
I worked with David Seavey. He was an amazing car salesmen and made the process so easy while still taking the time to explain everything so I understood it. I would recommend him to anyone!!
Ryan Work is the best! Made my unexpected stop on my roadtrip through the west coast a breeze. Thank you!
I had an emergency with my car, and the service provider who worked with me called me directly to answer questions and talked me through my options. She was very kind and patient with me, as I did not understand exactly what I needed to do at first. When I needed to think about leasing a car, Scott; the salesman who worked with me, was very thorough and carefully walked me through all of my options. I feel confident in the decisions I made and the options I was given by the employees at Berlin City Honda.
Great customer service on all fronts - sales, management, and financial!
I received fast and friendly service when using the Service Department.
Just a wonderful experience purchasing my Honda Passport! Thanks Dave & Chris!
I am headed to Florida in two weeks and I took my wife's 2017 Honda Pilot in for an oil change and tire rotation to be ready for the long drive. They also performed a recall on the hood latch at the same time. My Service Representative was Eric Surawski, who told me he would get me in and out as quickly as he could. Within 45 minutes I was back on the road headed home. The service team at Berlin City Honda has always treated me with honesty and respect, and their prices are fair. I was worried when my local mechanic went out of business recently, as I was afraid I would lose the quick and easy service I had been accustomed to. However, that has not been the case at all. I am very pleased with the service and support I have received, and have purchased all three of my Honda's from this dealership. When my 2005 Honda Pilot with 185,000 miles finally dies, I will get my replacement from this dealership. I doubt that will be anytime in the near future though. Honda makes cars that last!
Welcome to Berlin City Honda of Portland
If you bring your car into our facilities, we'll take only the necessary amount of time to make sure your vehicle gets the service it needs, and then we'll get it back to you in time for you to carry on with your day. All of our technicians are experts in regards to just about any type of make or model. We even throw in a state inspection for free.
Friendly, Courteous Staff
Our staff realizes that their most important contribution to the business is making sure that the customer is satisfied. That's why our sales staff and service department take every care in the world to ensure that your interactions with us are free of hassle and stress. That's our commitment to you.
At Berlin City Honda of Portland, we know that we couldn't exist without your business. That's why we choose to give back to the community in as many ways as possible. One such program we support is the Easy Inspiration Project, which demonstrates our appreciation of cars, community, and the beauty of New England. Each month, we select one person to take one of our vehicles and drive around New England, taking as many pictures as they can along the way. We then post these pictures as a testament to our love of art and the local ecosystem.
We also support the Drive for Education program. For each sale of a new or pre-owned vehicle we donate a portion to the program, which helps support schools in our area.
Whether you want a brand new Honda, a pre-owned Honda, or some other make or model, we have you covered. We have a car for just about anyone, whether a first-time driver or a seasoned veteran. No matter what you're looking for, chances are we have it on our lot. Browse our online inventory and schedule a test drive at a time that's convenient for you.
At Berlin City Honda of Portland, we want you to feel like you're part of the family. No request is too bold, and no suggestion is unheeded. That's just who we are at Berlin City Honda of Portland. With us, the answer is always yes.