Jessica has been phenomenal. She has been prompt and explained things well so I felt like there was no concerns. This Berlin city dealership has gone above and beyond for me! Thank you!
Scott in sales was extremely helpful with my purchasing my new Honda CRV. He went over the car details completely and also covered the manual. His customer service was excellent. Thank you.
Dave was really good at explaining things. anything I had a question about he answered clearly even when I had to call before I received the car he was patient and treated me very well. The person who walked me through the paperwork explained things well also. Great Team of Folks. Thanks to all
Great service and customer service. Eric helped me with everything I needed and he answered all of the questions I had regarding my vehicle.
We had an excellent experience at Berlin Honda in Portland ME. Joe was phenomenal as a sales person- honest, knowledgeable and personable. We were all set to buy a Toyota but decided to check out the Ridgeline because of the ratings on line - Joe’s insights and the test drive sold us! He even introduced us to the service manager who walked us thru what to expect etc. A great place.
Adrian was very helpful in narrowing down the rattle in the suspension. He was very professional and was able to have the parts delivered on the same day and got the car finished by 4:30pm.
Great straight forward quality service. Excellent facilities and people.
Ryan was great. When he was short on shuttle drivers he manned the shuttle himself. He made the experience very pleasant. Truck was in for a recall inspection.
This was our first experience with Berlin City Honda of Portland and it was excellent. The service department was able to accommodate us quickly and diagnosis the issue. The repair needed few days for completion. We only had one car available, they totally arranged a rental and kept in contact via text and updated us along the way. I would like to thank Service Manager Mike Hoyle and his entire team we appreciate you all. 🌟🌟🌟🌟🌟
Fantastic car shopping/buying experience. In the current auto market they had the best selection in town. Our salesman David was great, gave us space to look without being pushy and helped ensure the whole process went smoothly. We’re very happy with our purchase and absolutely recommend Berlin City Honda of Portland to anyone looking for a vehicle.
I brought my 2020 CRV in for a routine oil change yesterday and was fortunate to have Jessica as my service advisor. Jessica is knowledgeable, professional, courteous and so pleasant. She is a true asset for the service department at Berlin City Honda!
My car was taken serviced and serviced in an hour and a half, total. people were polite and gave me a sheet showing all that had been checked. A completely satisfactory visit!
Excellent customer support, both sales and finance.
Went in for recall check on a 2008 Ridgeline. They were right on time (love their system). Ryan was very helpful and explained everything to me. Recall check completed and fixed with no charge. Ryan also wrote down a couple things I should be aware of to fix!! Thanks Berlin Honda and Ryan
The great job on getting my new Honda for me and salesperson very helpful with getting everything things done and paperwork for me thank you very much love my new 2023 Honda
Great all around experience. Thanks to the Berlin City team.
My wife and I worked with Brian Doyle in the sales department. To put it mildly, he was outstanding. He worked with us to find what we wanted and made us comfortable every step of the way. Mark in financing was extremely efficient and we worked through the paperwork in about 15 minutes. This is our second great experience at Berlin City and we will recommend it to anyone.
I worked with Dave Thorne to lease a 2023 Honda HR-V. From start to finish, it was a pleasant, comfortable process. Both Dave and Chuck Clinker, who assisted with the financing, were very personable, helpful and went the extra mile to complete the deal. I've bought several cars thru Berlin City Honda and have had all my servicing done with them. I've been a happy customer for many years.
Just had my 2020 Honda Ridgeline serviced at Berlin City Honda. Excellent service experience. They have some great technicians. Highly recommended.
The Dealership was very welcoming and happy to answer all of my questions. Our sales person, Brian, was so patient and took time to go back and forth between different vehicles, explaining all of their different options. He was efficient and thorough.
Dillon and Eric are awesome. They got me in on a Saturday, last minute upgrade for tires and oil change. Their new scan tool as you pull in that measures tire depth and alignment is next level! Thank you very much for getting my company truck back on the road!
Eric reflects what customer service is all about!
I only go to Berlin City Honda to get work done on my car. Eric is the best service advisor probably in the whole state of Maine. He’s trustworthy and always has me and my cars best interest in mind. If you’re looking for quality work and service for your vehicle I highly suggest going to see Eric at Berlin City Honda.
I was having a bad week and my car broke down. Since I was from out of state I was not sure what kind of service I would get. I couldn’t be more happy with my experience. From beginning to end they were so kind and helpful. If I could give them 10 stars for my experience I would. Thanks again Burlin Honda! You helped to turn my vacation from bad to good!
I purchased a 2022 Honda CRV with Chris Tillas in sales and have just completed my first service experience with Eric Surawski. Both were most enjoyable experiences with knowledgeable, helpful and personable men. They are head and shoulders above most dealership reps and create a very positive experience with Berlin City Honda.
Welcome to Berlin City Honda of Portland
If you bring your car into our facilities, we'll take only the necessary amount of time to make sure your vehicle gets the service it needs, and then we'll get it back to you in time for you to carry on with your day. All of our technicians are experts in regards to just about any type of make or model. We even throw in a state inspection for free.
Friendly, Courteous Staff
Our staff realizes that their most important contribution to the business is making sure that the customer is satisfied. That's why our sales staff and service department take every care in the world to ensure that your interactions with us are free of hassle and stress. That's our commitment to you.
At Berlin City Honda of Portland, we know that we couldn't exist without your business. That's why we choose to give back to the community in as many ways as possible. One such program we support is the Easy Inspiration Project, which demonstrates our appreciation of cars, community, and the beauty of New England. Each month, we select one person to take one of our vehicles and drive around New England, taking as many pictures as they can along the way. We then post these pictures as a testament to our love of art and the local ecosystem.
We also support the Keep Driving Foundation. For each sale of a new or pre-owned vehicle we donate a portion to the program, which helps support schools in our area.
Whether you want a brand new Honda, a pre-owned Honda, or some other make or model, we have you covered. We have a car for just about anyone, whether a first-time driver or a seasoned veteran. No matter what you're looking for, chances are we have it on our lot. Browse our online inventory and schedule a test drive at a time that's convenient for you.
At Berlin City Honda of Portland, we want you to feel like you're part of the family. No request is too bold, and no suggestion is unheeded. That's just who we are at Berlin City Honda of Portland. With us, the answer is always yes.