Our Honda HRV was brought in on a tow truck to Berlin City Honda. The vehicle had just had recall work done at another dealership and was not running right ever since. Dillon, the service person we worked with, treated us so well you would have thought we bought the vehicle at Berlin City. He was always courteous and professional in all our communications and Berlin City corrected the issue with the recall and the car now runs fine. Thank You Berlin City and we will definitely be looking your way for the next vehicle!
My husband and I bought two Civic Touring Sedans recently and we alway buy from Berlin City and we always contact “ our car guy” Scott Croteau. He is respectful, knowledgeable, honest and thorough. My only concern is with the buying process. I wish it could take less time once you have chosen what you want to buy so there isn’t as much waiting involved. Over all a great dealership!!
So far, so good. Joe was an excellent sales person. He was quick to respond to questions. He was straight forward with the information. Picking her up tonight and excited to have a new car; haven’t had one in years. Thank you Joe for making this purchase and easy and pressure free one!
Just bought another car from Dave Thorne. Dave did an excellent job for me. He is professional and knowledgeable, without being overly aggressive. He made the buying experience easy and enjoyable. I will recommend Dave Thorne and Berlin City Portland to all my family and friends.
Jessica Curit-Ramos Service Adviser, quickly responded to my phone message concerning a vehicle recall, scheduled service based on my prior appointment times, and had the vehicle recall repair completed in the time frame expected. Jessica obviously personally knows her customers, schedules accordingly and keeps her time estimate of service "spot on". It has always been a pleasant experience knowing Jessica will take best of care of our vehicle. She is definitely an asset to Berlin City Honda.
We are traveling in Maine. Our Ridgeline had an "Emission Warning" on the screen. I called Berlin Honda and they diagnosed the problem and repaired same. We could not be happier.
Very happy with the sales associate we worked with - it was a fun day! Was not planning on driving off the lot with my new car but everything fell into place and the price was right.
Always a good experience shopping at Berlin City. The staff is welcoming and considerate. I did not feel pressured during purchase. This is my fifth Honda Civic that I have leased through them.
Jessica in the service department was great! Kept me in the loop and was super helpful. She made sure I had no concerns and was accommodating.
we had a very pleasant experience. The salesman Joe was completely helpful in every regard. The paperwork was handled very smoothly. The vehicle was extremely well prepared when we arrived at the dealership.
I have been leasing a vehicle since 6/2018. Beginning in December, 2020, I went bqck and forth about leasing a new vehicle. I met, from Decembefr, 2020, to April 3,2021, with David Sledzieski (I frequently "murdered" his last name during those meetings). He presented very helpful information, and I never felt pressured to lease/buy a vehicle. I finally decided, with David's information, to buy the vehicle I was currebntly leasing. I never experienced pressure to buy. I had many questions, and they were all answered. While signing the paperwork for the purchase, I worked with Chris Clickner, Finance Director. He also answered questions and was very helpful. During my lease, I had service at the dealership, and the service was prompt and very good.
Just leased my second HR-V! Dave was so easy to work with and a true professional every step of the way. I love my new car! Thanks for a second great experience at Berlin City Honda!
I recently, Leased my third Honda from BC. The leasing experience went smoothly.The salesman was professional and polite through the whole process...from beginning to end.
As always the service department at Berlin City was excellent from the moment I drove in! Jessica Curit-Ramos was up beat and explained things especially service contract on my Ridgeline that I thought had expired when in fact it had not! Made my day!
My Sales man Scott was Excellent from start to finish !! We couldn't be happier and would definitely buy from him again when we are in the market for another new honda
My leasing experience with my salesman Tommy and the financial manager was stress less and enjoyable. They were professional, polite and did not make me feel pressured at any time while we negotiated pricing. Tommy has helped me since with questions about operations of the vehicle. I would highly recommend this Honda dealership and look forward to buying from them in the future.
I recently leased a Honda CRV from Berlin City Honda in South Portland, Maine. I felt no pressure from the salesman and truly enjoyed my experience as we worked towards a payment plan that was affordable for me. Then came the cosmetic insurance for a lease that I was also able to make affordable through negotiating. All in all, this was the best experience I have had in the many years that I have dealt with dealerships. I highly recommend!
Steve G was great to work with!! I am very indecisive and he was more than helpful throughout the whole process. He gave his honest opinion and helped us find the perfect vehicle!
Called for oil change and any other scheduled maintenance. Got appointment for next day. Service department was prompt and super helpful. They saw that although I was a couple thousand miles shy of needing transmission fluid change they completed that too! Thankful for the saved trip. Great experience as usual.
We received an offer from Honda for a trade to a 2021 HRV, LX and reached out to Berlin City. David Sledzieski listened to what we wanted and where we wanted to stay price wise. He was able to put us into a 2021 HRV, EX model. He was very patient showing us all the new electronics that came with it and offered his help once we drove off. The financial man, Chris was not pushy at all and did recommend one package that we did take. Overall, a very good no pressure trade!
I usually dread having to do anything with my car but this place makes it easy to do business with and fast. Schedule your service be there and leave usually in an hour
Between Ted Hanson in sales, Ken Lamore in service and the Business office supporting my used vehicle purchase was an exceptional experience. Everything was smooth and efficient to include shipping the vehicle cross country for me. I highly recommend Berlin City for your car buying experience.
I had an issue today with my Honda Pilot which was solved immediately and beyond my satisfaction. This was a truly EXCELLENT customer service experience.
Dillion is so attentive and knowledgeable- true pleasure to have as my dedicated service person. I have been a service customer for over 15yrs. Recently purchased tires and when I ran over something that punctured one- it was not repairable- I learned the benefit of being a customer- the replacement tire was covered and cost nothing more for a brand new one.
I traded my vehicle for a new 2020 Honda CR-V. My salesperson was David Sledzieski. He was courteous, accommodating, informative and extremely pleasant to work with. I was in and out in less than an hour. I have purchased Honda vehicles in the past with this particular dealership and could not be happier with each experience. Top notch folks in both sales AND service!
Welcome to Berlin City Honda of Portland
If you bring your car into our facilities, we'll take only the necessary amount of time to make sure your vehicle gets the service it needs, and then we'll get it back to you in time for you to carry on with your day. All of our technicians are experts in regards to just about any type of make or model. We even throw in a state inspection for free.
Friendly, Courteous Staff
Our staff realizes that their most important contribution to the business is making sure that the customer is satisfied. That's why our sales staff and service department take every care in the world to ensure that your interactions with us are free of hassle and stress. That's our commitment to you.
At Berlin City Honda of Portland, we know that we couldn't exist without your business. That's why we choose to give back to the community in as many ways as possible. One such program we support is the Easy Inspiration Project, which demonstrates our appreciation of cars, community, and the beauty of New England. Each month, we select one person to take one of our vehicles and drive around New England, taking as many pictures as they can along the way. We then post these pictures as a testament to our love of art and the local ecosystem.
We also support the Drive for Education program. For each sale of a new or pre-owned vehicle we donate a portion to the program, which helps support schools in our area.
Whether you want a brand new Honda, a pre-owned Honda, or some other make or model, we have you covered. We have a car for just about anyone, whether a first-time driver or a seasoned veteran. No matter what you're looking for, chances are we have it on our lot. Browse our online inventory and schedule a test drive at a time that's convenient for you.
At Berlin City Honda of Portland, we want you to feel like you're part of the family. No request is too bold, and no suggestion is unheeded. That's just who we are at Berlin City Honda of Portland. With us, the answer is always yes.