I had been to a few Honda dealerships and did not have success. I was looking for a specific model. Contacted Noah Pellerin and got me my car, which was located in Ohio. The car came in this week (attached) a black pearl Honda CRV Sport Touring Hybrid. It was all done over the phone. He was responsive and attentive to detail and follow up. If you are looking for Honda Sales Executive contact him or the Dealership.Thank you.

Eric in service is simply the best! I highly recommend working with him when you bring your car into service. Goes above and beyond every time, communication and knowledge are top-notch. Keep this man in your company at any cost

Amazing service! Easy to schedule appointment. Services was done quickly. Waiting room is clean and large with water and coffee available. All service people were friendly and professional. Have had excellent experiences at Berlin City from sales and service!

Wonderful, caring and treated me like I was their prime and only customer.

I have been going to Berlin City Honda since buying a car here in 2015. I take my car here for all services. Ryan in the service center is amazing. He is extremely helpful and honest. Ryan does not upsell and is very honest about what you need to get done, what you should get done, and what you can go without for the time being. Considering how pushy some dealerships are, it's a great peace of mind knowing Ryan is taking great care of my vehicle. Highly recommend the service center, just for him. Thank you, Ryan! When it comes to sales, Steve Gendron is a rockstar. He was an amazing salesman and was not pushy at all. He worked with me and was patient considering this was the first new car I bought. He was friendly and kind. Steve even calls me every year on my birthday, that speaks volumes to his level of care for his job and the people he sells cars to. Overall, 5/5 stars for Berlin City Honda. Ryan and Steve deserve raises!

Great service and nice people!

I took my Honda Fit '19 to Berlin City Honda when our AC system stopped working and it was a superior auto maintenance experience! It was easy to get an appointment, they did a thorough job assessing what was wrong (a leak on a part that needed to be ordered and then replaced at a second appointment). Ryan was very upfront about what was wrong, what was needed to fix the problem, how long that could be expected to take, and the costs entailed (parts and labor). He answered all my questions very honestly-which is such a relief in a car specialist! And when I came back to have the ordered parts installed, it was a smooth process and the bill was just what it was predicted to be-no surprises! As a woman who know a little about cars (not a huge amount-but enough to drive a stick/change a tire/check fluids and tires monthly/changes headlights and wiper blades/etc...) I have had some disappointing interactions with auto repair people at other places over the years-not Berlin City though! All the folks who work there are helpful and respectful and honest! 10/10, if I have any more problems I can't fix myself (knock on wood) I am going straight back to Berlin City!

My family and I worked with Tommy Birkbeck, and he was very kind, helpful, and communicative with us! He met with us several times to make sure we were getting the exact vehicle we needed, and the whole process was smooth. Highly recommend working with him!

Steve Gendron and Berlin city Honda have earned way more than 5 stars! I bought a CRV for my daughter. Steve was kind, careful and made the process smooth and easy!

Lucas was efficient and got the job done with no problems. Car now has no noise!

Both Noah (sales) and Mark (financing) made this whole experience smooth and fantastic. Friendly, informative, and accommodating. I would highly recommend this place for anyone else interested in purchasing a car.

This was my first time buying a new car off the lot and I was SO nervous. Dave Thorne is the man to see for all your needs! he calmed my nerves and reassured me everything would go smoothly. he printed out papers, showed me numbers, helped me out with any questions I had—even the annoying ones. AND took all my impatient “is my car here yet?” texts, with a grain of salt. Dave got me SO excited for the car buying experience, that I really wasn’t looking forward to in the first place. he listened to all my needs and wants and I left with the most beautiful car. The process didn’t even seem long, because your having fun, interesting conversations with Dave while you wait! thank YOU so much for helping me, and being patient with me, Dave. We need more people like you in the world! Thank you Berlin City Honda!

Extremely helpful staff! Made the process of buying a new car painless and easy 10/10 for Steve!

The experience was Easy, just as they said it should be!

Great, fast, affordable, and friendly service

They are a great helpful patient bunch a guys that not only quoted me a price and it was $300 less.Aksi one guy came out to help me with my Bluetooth when I was leaving.

Went in for oil change and tire rotation. Professional, courteous, and timely.

The crew at Berlin city took great care of me and my Element! I really appreciated their incredibly transparent process, creative problem solving, and expertise in their work. I felt informed but never pressured to make a decision one way or another. Especially for those of us with older vehicles, that can be a real pain point. Lucas and the team earned a loyal customer!

I ran over something sharp on the interstate and destroyed a relatively new tire on my 2023 Ridgeline. Adrian got a new tire and switched it over for me quickly and for a competitive price. Very happy with how it was handled.

I brought in my 2010 CRV for a frame repair recall. The check-in was very easy and quick, the work was completed in the 2 hours quoted and the car was inspected and declared in good shape as part of the service. I was very pleased with how smooth the whole process was.

Everyone was professional and so nice to work with. We recommend them highly. Very happy with new car too.

I got my oil changed and tires rotated on Friday. I worked with Eric and had a great experience. My first oil change was free because I bought the vehicle there, but he threw the tire rotation for free too!! That was awesome, especially since it’s about a 50 minute drive there and the process took about an hour.

I had an awesome experience at Berlin City Honda! Steve and Chris were both great at answering my questions and helping me with anything I needed to get into the vehicle I wanted. Very attentive staff and great service.

Berlin has a great team! I highly recommend working with Noah Pellerin. He was very helpful in the car buying process.

Best service ever! Friendly, professional, exactly what one would hope for.